The BMC faculty provide ICF Levels one, two, three and CCE coach training programmes globally both face-to-face and via an interactive webinar. We also specialise in executive, leadership and organisational coaching for individuals and teams. All of our programmes are delivered in an innovative experiential style.


Delphine Boireau

Delphine Boireau

Revenue assurance and Fraud Prevention Expert in Telecoms and Banking MBA




  • Senior finance professional with 15 years’ experience from Orange Group, one of the big five Telcos in Europe
  • Six Sigma expert (Black belt level)
  • Delphine delivered training modules about Revenue Assurance and Fraud Prevention with BMC and a conference for BIZNET
  • Selected by Mowgli Foundation to be a mentor into the Tamkeen/Mowgli Mentoring programme to support entrepreneurs in Bahrain
  • Accounting, Business control and margin analysis for incumbent 3- play operators on Retail/Wholesale/Enterprise customers (IFRS accounting rules, French and European regulatory environment)
  • Performance measurement and decision-making tools for executive and marketing teams
  • Risk management : SOX compliant, mapping and analysis, Fraud & Revenue Assurance large projects
  • Strategic plan and modelization of new telcos business models (IP, FttH, MVNO, mobile network sharing 2G/3G)
  • Revenue Assurance and Fraud Management
  • System Migration and Process Reviews
  • Profit and Loss risk management at both operational and strategic levels

Education & Training

  • MBA from ENSPTT (1993-1996) after French High Business School with a major in Finance in 2010