Our work in organisations across various sectors has shown that building trust between people alone isn’t sufficient to make delegation effective. Leaders must also carefully assess the level of trust in the organisational processes and align their approach accordingly.
Delegation continues to challenge many leaders. Whether it’s an overburdened manager looking to alleviate burnout or an executive aiming to take a well-deserved break, delegation is often necessary but frequently avoided. Handing over responsibilities can lead to anxiety, tension, or unsatisfactory outcomes. Yet, delegation is indispensable: for both individuals and organisations to grow, people must learn how to delegate tasks and decision-making effectively.