These are the terms and conditions on which BECKETT MCINROY CONSULTANCY (BMC) supply to you any of the products, programmes and supporting materials listed on our website. Please read these terms and conditions carefully before registering and paying for any BMC programme. You should understand that by registering for any of our products or programmes, you agree to be bound by these terms and conditions.
By placing an order with BMC you warrant that:
1. You are legally capable of entering into binding contracts
2. You are at least 18 years old.
PRICE AND PAYMENT
A. The price of any course will be as quoted on our site from time to time or on our promotional literature, except in cases of obvious error.
B. Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a confirmation.
C. Payment for all courses must be by cheque, cash or bank transfer and received by us in cleared funds prior to your attendance on the programme.
D. BMC are not liable for any exchange or transfer fee.
E. A fee of USD150 is payable by individuals to BMC should it be necessary for a customer to reschedule their attendance up to 2 weeks before the programme commencement.
F. Payment terms for consultancy days: 50% upfront to secure the services of BMC and the remaining balance within 15 working days upon completion.
G. Any and all of local (to the client) taxes, charges, bank transfer fees and costs will be paid by the client. BMC will not pay local taxes or charges of any kind; unless contractually agreed beforehand by both parties, these will be paid by the client.
H. Payments made by debit or credit card will incur a 5% administration fee
I. In case of late payment (30 calendar days) an updated invoice will be issued and an additional fee of 10% will be added to the final bill.
If for any reason a Participant needs to cancel or re-schedule a tutorial, the following charges will be applied:
More than 30 days prior to the tutorial – no charge
15 – 30 days prior to the tutorial – $50.00
8 – 14 days prior to the tutorial – $80.00
0 – 7 days prior to the tutorial – $200.00
Should a Client wish to transfer to a later Programme, BECKETT MCINROY CONSULTANCY has a policy to apply charges depending on the length of notification given in writing. Oral notification will not be accepted. Written notification (by email or post) must be received within normal office working hours and receipt acknowledged by BECKETT MCINROY CONSULTANCY.
The transfer option only applies to Participants who are transferring to a different date for the same type of Programme for extenuating circumstances, some of which, we may require evidence of if the transfer is close to the programme start date. For partially completed courses, Participants can defer to join a later cohort when unavoidable personal circumstances dictate – recommencement should be within 6 months.
Participants must specify their choice of transfer date at the time of transfer. The option to transfer can only be used once, after which non-attendance will be treated as a cancellation and all payments will be due. If a Participant uses the transfer option, the original programme invoice and the transfer Invoice remain due. If the transfer reservation is subsequently cancelled the standard BECKETT MCINROY CONSULTANCY cancellation penalties will apply.
Participants may not transfer to a Module on a later Programme. Attendance at each scheduled Module for the Programme booked and the Assessment Day(s) are required in order to successfully complete the Programme. Exceptions will be handled on an individual basis, be subject to availability, carry an additional charge to cover the administrative costs incurred and are at the sole discretion of BECKETT MCINROY CONSULTANCY and faculty.
If a deferment is agreed all payment instalments will be due as stated on original Invoice. Completion of the Programme must be within 6 months of deferment date. If the Programme is not completed within this time frame the Participant will be required to pay the full fee to start the Programme from Module 1.
Deferment and transfers due to illness will be without cost and timeframes for such will be determined upon the timeframe of illness. Sessions missed due to short term illness or other unavoidable personal circumstances, can be ‘caught up’ by attending with a different group or by using the session recording (up to a maximum of 20% of total course attendance time). All tasks and assignments from missed sessions must be caught up.
Programme transfer requests received:
More than 30 days in advance of the start of the Programme – no charge
15 to 30 days in advance of the start of the Programme -20% transfer charge of full Programme fee
Less than 16 days in advance of the start of the Programme – 50% transfer charge of full Programme fee.
TRANSFER OF CREDIT
If a student has completed ICF, ILM, EMCC, AC or other approved and accredited coach training programmes, we will consider this prior learning on a case by case basis upon proof of their completion – and when this is verified. Transfer requests will also be subject to a live 1:1 discussion between the student and BMC.
BMC REFUND POLICY
All deposits and programme fees are non-refundable. All fees are correct at time of publishing. However, BECKETT MCINROY CONSULTANCY reserves the right to adjust these prices in order to meet their true cost.
Should a Participant leave or withdraw after the start of a programme, all fees for the Programme will be payable in full.
If payments fall behind by more than 90 days, legal action will be taken.
CANCELLATION by BECKETT MCINROY CONSULTANCY
If BECKETT MCINROY CONSULTANCY changes the venue of an Event, Programme or Workshop, even at short notice, BECKETT MCINROY CONSULTANCY will not reimburse travel or accommodation costs, associated with changes.
BECKETT MCINROY CONSULTANCY reserves the right to cancel Events, Programmes or Workshops, as necessary. If an Event, Programme or Workshop has to be cancelled, BECKETT MCINROY CONSULTANCY will make every reasonable effort to reschedule to an alternative date and will automatically move confirmed bookings to the alternative date.
BECKETT MCINROY CONSULTANCY will provide the Participant with as much notice as is possible given the circumstances for the date change. Notice will be given in writing (email or post). If a Participant is unable to attend the alternative date, BECKETT MCINROY CONSULTANCY will provide a TRANSFER CREDIT for 6 months eligibility, and after that date, if the place is not taken, a full refund for the amount paid for the Event, Programme or Workshop.
BECKETT MCINROY CONSULTANCY reserves the right to cancel Events, Programmes or Workshops, revise dates, times and fees or substitute facilitators or attending faculty, as necessary.
EVENTS OUTSIDE OUR CONTROL
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).
BECKETT MCINROY CONSULTANCY Code of Conduct
BECKETT MCINROY CONSULTANCY holds a policy for the code of conduct for Participants and for Facilitators. Should this code of conduct be broken, or monies be due and owing to BECKETT MCINROY CONSULTANCY, BECKETT MCINROY CONSULTANCY reserves the right to withdraw facilities from, withhold academic awards and terminate a place on the relevant Programme or Workshop.
Training: There are rare occasions that BECKETT MCINROY CONSULTANCY will request a Participant to leave a programme, for example, if they are not acting in a way that supports the learning of the whole cohort. On these occasions BECKETT MCINROY CONSULTANCY will refund the remaining amount of the programme, after deducting administrative and other costs incurred.
Coaching, Consulting, Mentor Coaching, Tuition and SUPERvision: If it is deeded fit for the contract to be ceased, such as where legal issues mean that there is a conflict of interest if BECKETT MCINROY CONSULTANCY will refund the remaining amount of the programme, after deducting administrative and other costs incurred.
Zero tolerance: Although we know that challenge and positive disruption are beneficial to learning, we ensure that the CoachME Team and all participants are polite, supportive, prepared to learn, helpful, and sensitive to all our programme participants needs and circumstances. Any form of rudeness, harassment, aggressive, violent or egotistic behaviour towards any of the team or other participants will not be tolerated and may result in the person being removed from the programme without compensation of expenses and fees.
INTELLECTUAL PROPERTY RIGHTS
A. All intellectual property rights (including, without limitation, copyright, moral rights, design rights, trademarks and patents) and all other rights in the programme content and programme materials belong to us. Reproduction or distribution of the programme content and programme materials is strictly prohibited.
B. Use of our logo is strictly prohibited without our prior written consent.
C. Audio and visual recordings of our Courses is strictly prohibited without our prior written consent.
D. Occasionally we may photograph, film or record programme trainers delivering the programme during your attendance and these materials are the property of BMC.
E. The CoachME programme and the CoachME Model with related resources/publications is the Intellectual Property (IP) of BMC and may not be used without prior permission.
“Confidential Information” means information that a party maintains as confidential and that is designated as such in the manner required by this paragraph. Confidential Information disclosed in tangible form will be conspicuously labeled as such at the time of disclosure (for example, on each page of a document or in a screen displayed by computer code when the code is launched). Confidential Information disclosed orally or visually will be designated as such immediately prior to disclosure and will then be summarized by the disclosing party in a writing delivered to the receiving party within ten (10) business days of the date of disclosure. For three (3) years from the date of disclosure (or, for computer code and related files, for twenty (20) years from the date of disclosure), a party may not disclose the other party’s Confidential Information including, but not limited to, costs such as IP and business knowledge, to a third party without the prior written consent of the disclosing party. Notwithstanding the foregoing, BMC may disclose Confidential Information to its subcontractors/Associates provided that BMC and its subcontractor have executed an agreement with substantially similar, but no less restrictive terms, than set forth herein. For the avoidance of doubt, any BMC materials shall be deemed BMC Confidential Information.
The obligations of the above (Nondisclosure) will not apply to any information that: (i) is or becomes available to the public other than through breach of these Terms by the receiving party; (ii) was in the receiving party’s possession prior to receipt from the disclosing party; (iii) is received or obtained by the receiving party without an obligation of confidentiality; (iv) is independently developed by the receiving party; or (v) is disclosed by the disclosing party to a third party without an obligation of confidentiality. A party may disclose information required to comply with a subpoena or court order, provided that the receiving party will inform the disclosing party of the subpoena or order to allow the disclosing party to seek confidential treatment for the Confidential Information.
You agree that we may use your personal data for BMC marketing information from time to time regarding new courses and opportunities. If you do not wish to receive such information please contact us at email@example.com. Your personal data will never be shared with a Third Party without your consent.
You have the right to obtain information about the data that we hold on you at any time. By providing us with your data, you confirm that you are over 16 years of age.
BMC reserve the right to terminate the Contract immediately without liability if:
A. You fail to complete the programme within 24 months of the date of confirmation
B. In our opinion you cause disruption on any course or take any action which brings us (or any of our employees, agents, consultants or sub-contractors) into disrepute or adversely affects our goodwill or reputation.
ORDERS AND PROCESSING
A. All orders are charged to the credit card provided by the purchaser immediately upon sale. Orders are shipped within 7 business days of the date of order. Arrival times will vary and are dependent upon destination and method of shipment and is sometimes out of our control. BMC must have written confirmation of any cancellation within 3 days of the purchase.
B. Order Tracking. If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some methods of transport will not have tracking numbers.
C. Shipping Rates. The rate charged for the shipping your order is based on the weight of your products, your location and the method of shipment you choose. Before the final payment you will be shown the cost of shipping and you will have the option to cancel your order.
D. Back Orders. If an item in your order is unavailable we will ship the part of your order that is in stock. When the item becomes available we will then ship the rest of your order. You will not be charged any additional shipping and handling fees for the second shipment.
E. Returns. We will accept any defective item for exchange with proof of defect. Items that are defective must be returned and will be exchanged for identical items at no charge. Please contact firstname.lastname@example.org to initiate an exchange for a defective item.
Unless agreed in a written contract with a client, we follow the law of the Kingdom of Bahrain who BECKETT MCINROY CONSULTANCY company registration and founding office is based.
YOUR ACCEPTANCE OF OUR PRIVACY STATEMENT TERMS
ICFGE is aligned to GDPR.
Data will not be shared with 3rd parties except where it is held in a 3rd party’s system on behalf of BECKETT MCINROY CONSULTANCY. For instance, BECKETT MCINROY CONSULTANCY customer database is powered by MailChimp and securely stored on that company’s servers. Administrate are not allowed to share the data and can be audited by BECKETT MCINROY CONSULTANCY on a regular basis to ensure GDPR compliancy.
Each individual has the right to withdraw consent and opt-out of any marketing communications by requesting directly or by clicking unsubscribe details in any email. All marketing emails will carry an unsubscribe link.
Each individual has the right to lodge a complaint with the Information Commissioner’s Office if they believe their data is not being held or processed according to the articles of the General Data Protection Regulation.
We may collect information in the following ways:
Online contact forms
Newsletter sign-up forms
Direct email to us (CoachME Member and Non-Member queries)
Publicly available sources (eg online/media)
Customer experience surveys completed during/after events that we hold