Description
TAP into the high performing potential of your team!
To establish and sustain high-performing teams, ongoing 360 assessment is a requirement. TAP360 provides clear data on how different stakeholders perceive the team is performing in relation to a powerful, extensively researched model of team effectiveness.
The TAP360 profile has been designed to enable teams to obtain, analyse, learn from, and then act upon data from the team leader, team members and a variety of other stakeholders to support a positive way of working more effectively together in partnership with their systems.
It is suitable for boards, new teams, teams that perform well and want to become an even higher performing team, and also teams who are struggling or unsure about how their work is perceived by others in their system(s).
The data needs to be interpreted with contextual awareness, this being what the current situation is, for example, is the team a start-up, has the organisation had a recent merger or takeover, is it rapidly expanding, is it recovering from underperformance, is its purpose clear, what is happening systemically in the field/the sector it operates in?
Why TAP360?
The profile indicates areas where your team need to grow to be more effective in delivering the best results for the various stakeholders. It provides a sound framework that can be used to drill into needs by team leaders, external consultants or team coaches so that such partnerships can be most effective.
Key points:
- Questionnaires are circulated and populated online for ease of distribution and consolidation
- All questionnaire responses are captured and saved instantly on our secure online database to ensure that confidential feedback will not be compromised
- The collection of written comments ensure absolute clarity around areas where specific feedback is required
- Supporting development workshops from our global team support the development of action plans
- Strict 360° feedback ethical guidelines are upheld
Insight
TAP360 provides invaluable insights in terms of ratings, and also narrative. The themes have been carefully selected and aligned to substantiated research on high performing teams, whilst also being mapped to the CoachME Team Coaching Model ™. It addresses both internal dynamics and processes, as well as external relationship and impact for stakeholders.
Respondents
The profile allows for a range of respondents to input data (certain categories can be omitted as required):
Team Leader
Team Members
Key Stakeholder
Internal stakeholder(s)
External stakeholder(s)
Other(s)
The respondents confidentially rate statements and the results show how all raters perceive the team’s strengths and development areas in terms of the 8 facets of the CoachME Team Coaching Model™ being:
Skills (drawing upon the team level skills, working to close skills gaps, adapting and using new skills that are required)
Knowledge (thoroughly drawing upon the knowledge of the team and researching to close knowledge gaps)
Behaviours (the team’s attitude, values and mindset, acting as a real team, team leadership)
Action (the way results are delivered, responsiveness and how effective communication is)
Results (the creativity, quality, quantity, speed and cost)
Transition Planning (including coping with setback, working iteratively, managing dependencies, celebrating milestones)
Reflection (reflecting upon processes, systems, relationships, and applying the learning, then reflecting again to improve incrementally)
Systemic Focus (ensuring that the needs of internal and external stakeholders are addressed).
Ratings Data Analysis
Each graphed bar of data represents the average of the responses for that group of respondents. The maximum range of each graph is from -2 to 2. The actual range on each graph represents the minimum and maximum values of the data presented.
This section of the profile provides you with detailed data in terms of the categories being rated and the specific collated data from the various stakeholders. This analysis ensures that the team is made aware of, not only specific areas of strengths and development areas, but also what the stakeholders are unsure of in terms of the competencies of the team. This helps the team to identify key areas to sustain and grow, and others to develop to increase effectiveness.
Narrative
This section of the report provides you with narrative data from the various stakeholders in terms of what they believe the team needs to stop, start and continue doing, as well as the potential impact of working upon the suggestions provided.
Sample Narrative:
1. Stop changing decisions every couple of days; it is getting impossible; people are frustrated.
2. We need to stop working on individual agendas and solo strategies. Alignment is required with the new management and HQ, with clear communication and strategy from the top.
3. We have 5 staff, all are effective and work well together. So don’t need to Stop anything.
4. Mixed messages and politics from other departments.
5. Worrying about job security and complaining about the archaic computer system used by ZBrand.
6. Wasting time, communicate better and deliver results.
What if…
This final section provides an interactive roadmap to adhere to what the report is revealing. It supports you in moving further on the journey of being a high performing team, to enhance the value the team is providing, and ways to partner with a CoachME Team Coach on the journey.
The Team Performance Profile is a rich multi-rater instrument providing feedback to the whole team from its own members and those it works with. It has been used successfully across sectors with team coaching, problem solving, change management and project management. It stands as an ideal coaching and consultancy tool to enable real insight into areas the team can focus upon to shift and positively transform what it does and how it does it.
Training on using TAP360
We provide complementary training on administering and feeding back TAP360 data on our Certificate in Team Coaching (ICF approved, up to 40 CCEs) and we also provide one-on-one or group 2 hours TAP360 Professional User license certificate in the tool live on-line (1.5 ICF CCE). The latter one-on-one is a one-off cost of $345.
If you already have experience of feeding back 360 psychometrics, performance management data, and coaching teams, you may be exempt from this short programme. Email office@bekett-mcinroy.com if you wish to share your experience.
This training includes:
- Initial conversations with the executive sponsor/team leader
- Gaining buy-in/’selling’ TAP360 with a compelling rationale
- Setting up the profile online
- Coaching around the data – deciding what to share when, and with whom
- Action planning to design a road map to act upon the data to deliver exemplary results
Purchasing TAP360
Each time you purchase a TAP360 for a team you are working with the one-off charge is $485. Options are also available for large yearly purchases.
CoachME Team Coach Support
Our trained and experienced PCC and MCC Coaches can also support you with your teams. Please contact us to ascertain scope and bespoke pricing depending on your needs.
CoachME Team Coaching Floor Mats
To support interactive work with your teams, we also provide our CoachME Floor mat in over 15 languages to enable your teams to really step into the facets of the model and experience somatically and kinesthetically ways to shift behaviour and mindsets. These floor mats can be shipped globally.
See Related Product: CoachME Floor Mat Below
